DTC furniture fulfillment connects your online store to inventory that ships by parcel, LTL or home delivery depending on each order. We integrate with your storefront and marketplaces, route every order to the right mode, and keep customers updated until the last box arrives.
Order routing by size, weight and service level
A furniture catalog usually spans every shipping mode. A throw pillow ships in a poly mailer, a side chair in a parcel carton, a sofa by home delivery. Each SKU is assigned a default mode based on measured dimensions and weight, plus rules that switch modes when an order crosses a threshold, such as several chairs that are cheaper to send on a single pallet.
Routing also respects the service level the customer selected. If they paid for room of choice, the order goes to a final-mile partner even if it would technically fit in parcel. Every routing decision is logged on the order, so you can see why an order shipped the way it did.
Parcel shipping for furniture that fits
Ground parcel is often the cheapest and fastest option for smaller furniture, but it has hard limits. Major parcel carriers cap packages by weight and by length plus girth, and they apply additional handling and large-package surcharges well before those caps. Dimensional weight pricing also means a light but bulky carton is billed as if it were much heavier.
We rate shop parcel services on every eligible order and compare them with freight options. When a SKU repeatedly triggers large-package charges, we flag it and can help you evaluate packaging changes, such as knock-down construction or a smaller carton, that move it into a cheaper tier.
Integrations and channels
Orders flow in from Shopify and other ecommerce platforms, from marketplaces such as Wayfair, Walmart Marketplace and Amazon, and from retail partners through EDI. Inventory syncs back so every channel sells from the same available-to-promise quantity, calculated in complete multi-box sets.
For marketplace orders that have their own carrier or label requirements, we follow the channel's routing rules and ship-by dates. Tracking numbers and delivery appointments are posted back automatically, so customers and marketplaces see status without manual updates from your team.
Customer experience after checkout
Furniture buyers wait longer than most ecommerce shoppers and worry more about the outcome. Clear communication reduces cancellations and support tickets. Customers receive tracking for parcel orders, appointment scheduling for home delivery and notifications at each milestone.
Inside the carton, we can add assembly instructions, hardware bags, care cards or touch-up kits you supply, and we confirm that hardware packs are included with every assembly-required item. A missing bag of bolts is one of the most frustrating ways for a delivery to fail, and one of the easiest to prevent with a packing check.
What's included
- Shopify, marketplace and EDI order intake
- Per-SKU default mode with threshold-based routing rules
- Parcel rate shopping with oversize surcharge flags
- Available inventory calculated in complete multi-box sets
- Tracking and appointment data posted back to channels
- Inserts, hardware packs and assembly instructions checked at pack-out
Frequently asked questions
Can one 3PL ship both small items and large furniture?
Yes. We ship small accessories by parcel and large furniture by LTL or home delivery from the same inventory, so customers can order across your catalog.
What happens when an order has both parcel and freight items?
Mixed orders are split by mode, with each part tracked under the same order so the customer and your team can see every shipment.
Do you integrate with Shopify?
Yes. Shopify orders import automatically, inventory syncs back, and tracking and delivery updates post to the order.
Can you ship Wayfair or other marketplace drop-ship orders?
Yes. We fulfill marketplace drop-ship orders following each channel's labeling, carrier and ship-by requirements.